Frequently Asked Questions

A SmartMart is a next-generation vending machine powered by advanced AI vision technology. Unlike traditional vending machines, you can open the door, pick up items, evaluate them, and only pay for what you keep. The machine tracks inventory and transactions in real-time — no checkout lines, no buttons to push. Just grab what you want and go.

Absolutely. We provide the machine, deliver it, install it, stock it, and maintain it — all at zero cost to you. There are no setup fees, no monthly charges, and no hidden costs. You simply provide the location and an electrical outlet, and we handle everything else.

Our local Smart Vend NC team handles all monitoring, stocking, and servicing. We're Triangle residents committed to offering a great experience to your employees and customers. Our AI system alerts us when stock runs low so we can restock proactively — usually before you even notice.

Yes! We'll initially fill the machine with our most popular items based on your location type — office, gym, hospital, etc. After installation, we'll meet to discuss your team's preferences and adjust the selection. We can even arrange free product sampling events so your team can try new items and vote on favorites.

Typically about once a week, but it depends on your location's demand. Our machines are remotely monitored in real-time, so we know exactly when stock is running low. High-traffic locations may receive more frequent service — we'll customize the schedule to ensure your machine is always full.

We offer a wide variety including healthy options like protein bars, nuts, salads, sandwiches, and wraps, alongside traditional favorites like chips, candy, sodas, and energy drinks. We also stock fresh food items like prepared meals, yogurt parfaits, and fruit cups. Our machines are temperature-controlled to keep everything fresh.

No long-term commitments required. We ask for a basic agreement that outlines our relationship — it simply establishes that Smart Vend NC is responsible for stocking and maintaining the machine. There's no time commitment, and you can end the arrangement whenever you'd like.

Almost always, we can still place a SmartMart at your location. Most existing vending contracts cover traditional machines, while our SmartMart offers a distinctly different experience with healthier and fresh options. We're happy to review your situation and find a solution that works.

We serve a wide range of locations including offices, gyms, indoor sports centers, hospitals, apartment complexes, car dealerships, colleges, warehouses, and more. If you have a space with regular foot traffic, a SmartMart is a great fit. We'll assess your location and recommend the best setup.

As many as your space needs! The number depends on your foot traffic volume and facility layout. We'll visit your location, assess the needs of your employees and customers, and recommend the right number of machines to keep everyone happy.

Our machines accept all major credit and debit cards, Apple Pay, Google Pay, and other contactless payment methods. Everything is cashless for a fast, seamless experience.

We proudly serve businesses throughout the Raleigh-Durham Triangle area including Raleigh, Durham, Cary, Chapel Hill, Apex, Morrisville, Holly Springs, and Wake Forest. If you're in the Triangle region, we'd love to talk.